Shipping & Delivery InformationWe offer free UK shipping on orders meeting the following criteria:
- Minimum order value of £75 and a maximum weight of 5kg using Royal Mail.
- Minimum order value of £250 and a maximum weight of 20kg using a next business day service.
Note - 'next business day' services will deliver on Mon-Fri (excluding public holidays). Next business day orders shipped on a Friday will be delivered on the following Monday.
Orders using Royal Mail are accepted up to 16:00 but will not ship until the following business day.
For urgent orders, we recommend using our 'Next Business Day' service but please note the cut-off time of 14:00 for these orders. Order received after this point will ship out the next business day.
Orders placed over the weekend will normally be shipped on the next business day.
Large or bulky orders may require to be shipped on a pallet. In such circumstances we will contact you to ensure you are able to receive such a delivery.
For urgent orders we recommend using our Express Next Business Day service where we ship out our goods using a carrier such as UPS, DHL or Fedex. While we endeavour to ensure that orders are shipped on the day the order is received, orders received after 14:00 may not be shipped until the next business day.
Where items on an order are out of stock or are a special order we will not dispatch the order until all goods are in stock. Should you require a part shipment of goods that are in stock then please contact a member of our team to request this. For part-shipments, an additional carriage charge may be applied.